What Our Terms Actually Cover
Our terms of use govern every interaction with your 523ph account — from the moment you complete registration through every GCash deposit, Maya withdrawal and InstaPay transfer you make. We collect the minimum personal data needed to operate your account, verify your identity and process payments
-
1
through local e-wallet rails. Your payment details linked to GCash, Maya or InstaPay are never stored on our servers in plain form; they pass through encrypted channels during every transaction. Eligibility to hold an account depends on your age, your jurisdiction and applicable Philippine law. We
-
2
do not offer services in regions where local law prohibits it, and we do not extend access to ineligible persons. Our privacy terms follow data-handling standards that give you the right to know what we hold, request corrections and ask for deletion where the law allows.
-
3
If our terms change, we publish the updated version on this page with a revision date clearly marked so you can review what changed before continuing to use the platform. Any dispute about account actions — including payment holds or account restrictions — follows a formal
-
4
review process, and you can open a ticket via live chat or our support email to start that process. We aim to resolve disputes within a stated timeframe communicated at the point of contact.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.